From: The impacts of corporate social responsibility, service quality, and transparency on relationship quality and customer loyalty in the hotel industry
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2
3
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5
6
7
1. CSR
2. SQ
.782
3. CR
.696
.814
4. TR
.800
.619
.587
5. SATIS
.681
.693
.697
.586
6. TRU
.863
.776
.784
.805
7. CL
.737
.738
.640
.674
.726
.797