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Table 3 Construct intercorrelations

From: The impacts of corporate social responsibility, service quality, and transparency on relationship quality and customer loyalty in the hotel industry

  1 2 3 4 5 6 7
1. CSR 1       
2. SQ .782 1      
3. CR .696 .814 1     
4. TR .800 .619 .587 1    
5. SATIS .681 .693 .697 .586 1   
6. TRU .863 .800 .776 .784 .805 1  
7. CL .737 .738 .640 .674 .726 .797 1
  1. Note: All coefficients were significant at p < .05
  2. CA corporate ability, CSR corporate social responsibility, SQ service quality, CR Corporate reputation, TR transparency, SATIS satisfaction, TRU trust, CL customer loyalty